If you are looking for something that can help you strengthen the relationship between your business and customers, you are in the right place. This article will suggest a list of 11 Essential WordPress Ticket System Plugin In 2021 for your customer support’s improvement. Let’s start!
Why do you need to install WordPress Ticket System Plugin? #
WordPress Ticket System Plugin is the best solution for you to manage your ticket systems and respond to any demand of your customers immediately. It means that you can save much time and effort for selling tickets and improve clients’ experience. Besides, most WordPress Ticket System Plugin can work well with any theme and plugin as well as offers various essential features such as email notifications and much more. Therefore, it would be a good idea for your business, especially service providers to use WordPress Ticket System Plugin, right?
Top Wonderful WordPress Ticket System Plugin #
Awesome Support #
Awesome Support is the first outstanding WordPress Ticket System Plugin in this collection. This tool works well with SAAS solutions such as Zendesk or Helpscout. Besides, this helpdesk & support ticketing plugin allows you to reply to your users who tender tickets from the WordPress front-end. Besides, it is also possible for you to recognize the old tickets thanks to the assistance of tags as well as restrict the viewable ticket list easily.
Tickera #
Secondly, Tickera will be an ideal choice for your business if you want to put all tickets on sale online without any middleman fees. By using this plugin, you can check the amounts of participants easily via the support of integrated Barcode readers. Plus, Tickera does not limit the number of tickets that your customers prefer to buy, so you can promote your sales dramatically. Last but not least, you are able to create and customize your unique design for each ticket to make it more visual without any difficulty.
SupportCandy #
SupportCandy gives you chance to produce countless tickets and agents that can access tickets on the same page with users. It also permits you to customize the form of your ticket and insert additional information for your own purpose simply. Besides, with the great support of “Guest Ticket”, your customers can purchase tickets directly from your website without the account creating requirement.
WP Ticket #
WP Ticket is the best tool for your business to draw and maintain connections with your customers. This Customer Service Software & Support Ticket System Plugin lets you set roles for your customer support staff based on their expertise, responsibility, and so on. Moreover, it is extremely simple for you to enable or disable ticket form fields, captcha, registration, and login forms, etc. Furthermore, WP Ticket also assists you to prevent spam submissions, remove file attachments, and so on in some minutes.
JS Help Desk #
JS Help Desk is also one of the most useful WordPress Ticket System Plugins that should be highlighted. This plugin licenses admin and agent to make tickets for any users, and of course, custom any ticket in their own way whenever. You can present the ticket status and highlight them with various colors to help your customer can observe clearly. Besides, this plugin also offers numerous eye-catching registration forms, login forms, etc… for your site to appeal to clients.
Sola Support Tickets #
Sola Support Tickets is one of the super simple to use Help Desk & Support Ticket plugins, helping you build a support help desk just in few clicks of the mouse. By using it, you have the total right to manage your support tickets with aspects of pending, open, and solved. Plus, you are able to get email notifications for both new support tickets and support ticket responses. Also, this plugin makes it possible for you to set priorities for your support tickets.
My Tickets #
You can use the My Tickets Plugin to sell out tickets for box office, shipping, print-at-home, and e-tickets. This plugin supports your customers to not only make online payments instantly by PayPal but also take offline payments and book reservations easily. Besides, the My Tickets Plugin also assists you to report on your tickets sales, provides discounts, send emails to clients, etc.
Ticket Tailor #
Ticket Tailor comes with a useful tool for creating event registration forms and selling tickets on your own WordPress sites. By utilizing this plugin, you are able to add your event registration forms and allows your customers to purchase tickets on your WordPress websites simply. The wonderful feature of Ticket Tailor is that you can create unlimited types of tickets and custom your e-tickets in your own wish. In addition, you can take over credit/debit card payments, order management tools, and other features.
KB Support #
Next, KB Support will help you solve any problems related to your customers via support and help desk services. This plugin allows you to both generate and control support tickets with no account required. With Restricted access, no one can see tickets and correspondence except agents and the assigned clients. Another advantage of this plugin is that it does not limit the number of attendees. Last but not least, KB Support comes with a fully responsive and clean front-end design, which empowers you to manage your tickets system efficiently.
Richpanel #
Richpanel provides three solutions for your customer service operation. They are Omnichannel Helpdesk & Ticketing, Integrated Ecommerce Self-service, and Modern Live Chat & Messaging. When installing this plugin, it is possible for you to manage your support channels on one platform. In detail, your clients can access with you via their chosen channels like Live Chat, Email, Facebook & Whatsapp.
Zendesk Support for WordPress #
Finally, Zendesk Support for WordPress offers the Single sign-on with Zendesk’s Remote Authentication. Hence, users are no longer require to log in to Zendesk Support for submitting tickets and do other utilities. In addition, you can embed Zendesk Support Web Widget into all pages to submit tickets, talk with agents, etc…Plus, you take full control to access your views, tickets, and comments.
Summary #
To sum up, we expect that this article will help you get an overview of the top popular WordPress Ticket System Plugin in the current market. Let us know which plugin is best suitable for your site in the box below.
Furthermore, give a look at Free WordPress Themes to collect powerful WordPress themes and templates to customize your site interface. Thanks for your attention!