Are you looking for a way to make your WordPress website more interactive and engaging? With the right plugin, you can easily add a live chat feature to your website and start connecting with your visitors in real time. In this blog post, we’ll be discussing the best WordPress live chat plugins and how they can help you take your website to the next level.
How are WordPress Live Chat plugins useful for your site? #
WordPress Live chat plugins are a powerful tool that can help website owners improve their customer support and engagement. By providing visitors with a real-time communication channel, website owners can engage with their visitors, answer their questions, and provide support during the sales process. This can lead to increased sales, improved customer satisfaction, and a better overall user experience.
Live chat plugin also offers faster problem resolution, as website owners can address visitor concerns and resolve issues in real time. This can help to reduce the likelihood of negative reviews and improve the website’s reputation.
In addition, a live chat plugin can be a cost-effective support solution, as it requires fewer resources than phone support or email support and can handle multiple chats at once. This can help website owners save on support costs while still providing high-quality support to their visitors.
For those benefits, in today’s blog, we bring you a list of excellent WordPress Live Chat Plugins among numerous tools in the market. Let’s check them out and choose your favorite one.
List of Remarkable WordPress Live Chat Plugins #
3CX Free Live Chat #
3CX is not just a simple live chat solution, this plugin can help you get integrated voice, video & team collaboration. By installing 3CX, you can easily add live chat feature to your website so that you can connect with your visitors in real time.
With its full anonymity feature, visitors can feel comfortable expressing their queries and concerns without any hesitation. The plugin’s fast speed and compatibility with all caching plugins make it a popular choice among website owners. Additionally, you can view missed live chats and assign chats to specific groups, ensuring that no chat goes unanswered. Generally, with 3CX Live Chat, you can take your customer service to the next level.
Outstanding features:
- Free calls
- Meet over video
- Know who’s chatting
- Extensive chat and call reports
- Free edition is free forever
- Fully customizable chat box
- Full anonymity for your visitors
- Access historical live chat records
- View missed live chats
Tidio #
The most outstanding WordPress Live Chat Plugin that we would like to recommend is Tidio Live Chat. This plugin is famous for its robust features to help businesses communicate with their customers in real time, providing them with the ability to offer quick and efficient customer support, answer inquiries, and solve problems promptly.
In addition, with the assistance of Tidio Live chat, website owners can engage with their customers and increase customer satisfaction by providing instant responses to their questions and concerns. This plugin is user-friendly and easy to install, making it a popular choice for businesses of all sizes.
Moreover, there are tons of customization options, so you can customize the appearance of the chat window to match your website’s branding and design. Another useful feature is that the plugin also offers several integrations with popular tools and platforms such as Facebook Messenger, email marketing services, and CRMs.
Outstanding features:
- Real-time communication
- Multi-channel support
- Customizable chat window
- Automated messages
- User-friendly interface
- Visitor tracking
- Integration with popular tools and platforms
Tawk.To Live Chat #
The next perfect live chat plugin for WordPress that you should not ignore is Tawk.To Live Chat. This plugin also comes with a free and user-friendly chat interface, so you can easily customize it according to your requirements.
The best part is that Tawk.To Live Chat supports multiple languages and allows you to chat with your website visitors in real-time. Besides that, it also offers features like typing insights and chat histories, making it easier for you to analyze your customer interactions. With the support of Tawk.To Live Chat, you can provide faster, more efficient customer support and enhance your website’s overall user experience. This plugin is definitely worth considering if you want to take your customer engagement to the next level.
Outstanding features:
- Customizable chat widget
- Multi-language support
- Automated chat greetings
- Agent rating system
- Visitor tracking
- Advanced analytics
- Chat transcripts
- Mobile app integration
Olark #
Another great Live chat plugin for WordPress is Olark live chat. This plugin has been trusted by many businesses due to its powerful features and user-friendly interface. This plugin provides businesses with an easy-to-use chat window that allows them to contact their customers in real time, offering quick support and assistance.
Besides that, Olark is packed with a bunch of useful features, including the ability to customize the chat window’s appearance to match the website’s design and branding, automated messages that greet visitors to the site and offer assistance, and the ability to track visitor behavior and engagement on the site.
To sum up, this plugin is a user-friendly and cost-effective solution for businesses that want to enhance their customer support and engagement while improving the overall user experience on their website. It is an excellent tool for businesses of all sizes, from small startups to large enterprises.
Outstanding features:
- Chat analytics
- User-friendly interface
- Save full chat transcripts in your archive
- Search and filter transcripts by keywords, tags, date, and more
- Add followup tasks to act on your insights
- Customizable chat window
- Real-time communication
LiveChat #
In the list of best WordPress live chat plugins, LiveChat is a popular choice among businesses. It offers a free plugin that can easily be installed and set up on the website. With its industry-leading software, businesses can engage with their customers in real-time, providing quick and efficient customer service. In addition, this plugin will help businesses boost customer engagement and improve their overall website experience. It is essential to offer excellent customer service to retain customers, and live chat is a perfect tool for achieving this goal.
Outstanding features:
- Customizable chat box design
- Multi-language support
- User-friendly interface
- Pre-chat form
- Offline messages
- Chat history
- File sharing
- Advanced analytics
Pure Chat #
Pure Chat is one of the most remarkable candidates on this list. It offers a wide range of features that can help businesses boost their customer engagement. With easy installation and setup, Pure Chat allows you to customize the chat widget to match the look and feel of your website.
Further, the plugin also offers real-time visitor tracking and analytics to help you better manage your customer support efforts. What’s more, Pure Chat allows you to save chat transcripts, share files and images, and even integrate with other popular tools like Google Analytics and Zapier. Overall, the benefits of using live chat plugins like Pure Chat can be a game-changer for businesses looking to improve their customer engagement and support efforts.
Outstanding features:
- Customizable chat widget
- Automated chat greetings
- File sharing
- Visitor tracking
- Mobile app integration
- Advanced analytics
- Chat transcripts
- Custom chat forms
Live Chat by Formilla #
It can be undeniable that Live Chat by Formilla is a reliable and powerful WordPress live chat plugin among unlimited tools in the market. By using Formilla’s live chat software, website owners can monitor their visitor’s activity and engage with them instantly.
The plugin also comes with chatbots that can be customized to answer frequently asked questions, thus providing fast and effective responses to visitors. The plugin is easy to install and customize it to match your website’s design. Formilla’s live chat plugin is trusted by over 8000 WordPress users and is an excellent way to enhance customer engagement and provide excellent support to your visitors. By integrating Live Chat by Formilla into your website, you can improve customer satisfaction and increase sales.
Outstanding features:
- Customizable chat widget
- Automated chat greetings
- Pre-chat form
- Multi-language support
- Mobile app integration
- File sharing
- Visitor tracking
Smartsupp #
Smartsupp is a live chat plugin that can be integrated into WordPress websites. It allows website owners to communicate with their visitors in real-time, providing instant support and assistance. The plugin is designed to be easy to install and use, and it offers a range of features that help to enhance the customer experience.
Additionally, this plugin is designed to be user-friendly, with a simple and intuitive interface that makes it easy to manage chats, view visitor data, and access all of the plugin’s features. The plugin is also mobile-friendly, which means website owners can chat with their visitors on the go.
Outstanding features:
- Video recording
- Automated messages
- Chatbot integration
- Multi-language support
- Mobile app
- Customizable chat widgets
Wrap up #
Using live chat plugins on a WordPress website has numerous benefits that can enhance customer engagement and boost sales. These plugins provide an easy and efficient way for visitors to communicate with website owners and get real-time assistance. Hopefully, you can find out the best live chat plugin that helps you increase customer engagement, improve customer service, and ultimately lead to business growth.
If you are satisfied with any plugin, don’t forget to leave your selection in the comment section below. By the way, if you have the intention to change your site’s appearance, don’t miss our website where we provide tons of stunning free Business WordPress Themes.
